All users of VirtualInvestorPLUS services, and all customers upon signing up for
VirtualInvestorPLUS services, agree to comply with VirtualInvestorPLUS Terms of
Use ("TOU"). The TOU are not exhaustive and VirtualInvestorPLUS reserves the right
to add, delete, or modify any provision of its TOU at any time without notice, effective
upon either the posting of the modified TOU to
www.virtualinvestorplus.com or notification
of the modified TOU. Any complaints about a customer’s violation of the TOU should
be sent to
abuse@virtualinvestorplus.com.
The TOU supersedes any other agreement with VirtualInvestorPlus, whether written,
oral, by conduct, or otherwise.
Terms and Conditions
30-Day Money Back Guarantee
VirtualInvestorPLUS.com carries a 30-Day unconditional money back guarantee. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund of the fees paid in advance (excluding setup and cancellation fees) upon cancellation. The following services do not qualify for the 30-Day Money Back Guarantee: additional items and services; domain name registration; items and services ordered through the reseller program and overage fees.
Refund Policy
VirtualInvestorPLUS.com carries a 30-day unconditional money back guarantee. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund of the fees paid in advance (minus setup fees and overage charges) if you cancel your account within 30 days of the activation of your account. The following services do not qualify for the 30-Day Money Back Guarantee: additional items and services; domain name registration; items and services ordered through the reseller program and overage fees.
Our refund policy does not apply to any additional items or services. This includes but is not limited to Domain Registration and Dedicated services, as well as Reseller programs, or any fees associated with these accounts. No refunds are available after 30 days.
In order to cancel service, you are required to send a written notice to the VirtualInvestorPLUS Billing Team via Email, Fax, or Regular Mail. You will find our contact information on the company website at http://www.virtualinvestorplus.com. You may cancel service by going online to
http://www.virtualinvestorplus.com/contact.aspx and submit your request to the Billing Department. If you require assistance, you may call
Customer Support on Monday through Friday, 8:00 A.M. to 5:00 P.M. Eastern Time, at (866) 903-5833. VirtualInvestorPLUS billing representatives will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 30 days of service and there is a 30 day cancellation notice required on all cancellations. Non-US customers may contact VirtualInvestorPLUS Billing Team via email at
billing@virtualinvestorsplus.com. We suggest you print a copy of your cancellation request and save for your records.
The 30-day money back guarantee does not apply to account renewals or trial users.
Accounts cancelled/terminated by VirtualInvestorPLUS for violating our Terms of Use do not qualify for the 30-Day Money Back Guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.
Please allow 4-6 weeks for refunds of check or money order payments.
All users of VirtualInvestorPLUS services, and all customers upon signing up for VirtualInvestorPLUS services, agree to comply with VirtualInvestorPLUS Terms of Use ("TOU"). The TOU are not exhaustive and VirtualInvestorPLUS reserves the right to add, delete, or modify any provision of its TOU at any time without notice, effective upon either the posting of the modified TOU to
www.virtualinvestorplus.com or notification of the modified TOU. Any complaints about a customer’s violation of the TOU should be sent to
abuse@virtualinvestorplus.com. The TOU supersedes any other agreement with VirtualInvestorPLUS, whether written, oral, by conduct, or otherwise.
Billing/Price Changes
VirtualInvestorPLUS policies and prices are subject to change without notice. . If notice is provided, then you agree to accept notification via e-mail. Any price changes become effective in the next billing cycle. All VirtualInvestorPLUS services are subject to monthly charges and per minute charges may apply. All accounts are subject to billing for account maintenance and /or update time, as well as fees for research and other update fees. Non-use of any subscribed service or product does not constitute a basis for credit. VirtualInvestorPLUS and Service Provider may disable access or withhold information from any subscriber who is in arrears of the payment of his/her account.
Default
VirtualInvestorPLUS reserves the right to suspend or terminate this Agreement and your access to the Service if your account becomes delinquent (falls into arrears). Delinquent invoices (accounts in arrears) are subject to interest of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection. If legal action is required to enforce payment of the amount owed you may also be responsible for attorney’s fees, filing fees and court costs. You will continue to be charged for User licenses during any period of suspension. If you or VirtualInvestorPLUS initiates termination of this Agreement, you will be obligated to pay the balance due on your account computed in accordance with this agreement. You agree that VirtualInvestorPLUS may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees. In the event you are in Default because of non-payment and VirtualInvestorPLUS is unable to collect for a period of 60 days or more, etc. you will forfeit your rights to any and all data (including but not limited to contacts, buyers, sellers, vendors, lenders, probate, mortgage leads), images, web pages, graphics, audio, video, etc. and transfer any and all rights to VirtualInvestorPLUS at no additional cost.